Case Studies

Case Studies



Insurers need to interact with customers every day. Whether it’s to answer questions about services, onboard new customers, deal with complaints, or process claims, it’s vital that customer communication is viewed as a fundamental business priority.But traditional support systems, such as in-person and call center-based models...

Case study of AI chatbot in Banking & Insurance -


Skil.AI voice assistants integrate seamlessly with the CRM or ERP system and use Natural Language Understanding to collect the data, in the same way that an agent does. It also integrates with your contact center platform easily, so that if a call needs to be transferred to a live agent, the AI technology can pass along all collected…

Case study of AI chatbot in hospitality -


Most of the aspects of scheduling such as making appointments, cancellations, scheduling deliveries and outbound confirmations, along with making recommendations can be achieved by a Skil.AI voice assistant. Using AI, virtual agents seamlessly integrate to handle the nuances of scheduling, rescheduling..

Case study of AI chatbot in healthcare -


Most of the billing processes which follow a similar routine and expected procedure can be fully automated using Skil.AI voice assistant. Even more complex situations, like payment plans, have well-defined rules. Other examples include making payments, invoice requests, balance inquiries and collections.

Case study of AI chatbot in retail -


Loyalty Management and Personalization of Accounts and Memberships in Retail business through the use of Skil.AI Voice Assistants. Account and membership maintenance are two important aspects of gaining a loyal customer for any retailer. Address updates, new accounts reward programs and password reset



Lisa acts as a central hub, always accessible to link users with different services and operations. As a completely tailored solution, Lisa can be integrated into your business in many ways to match your precise needs and business model. AI is a technology with the potential to transform every industry in the world, and logistics.

Get in touch with us